Company Policies

Thank you for your patronage and cooperation.
To Our Valued Clients:

It is never our intention to offend our customers when having to impose our cancellation policy. Our policy is not a means of penalizing anyone for canceling studio time. It is necessary in order to recoup funds lost, as we supply an intangible product unable to be recouped otherwise.

We understand that untimely or unforeseen events such as: stuck at work, car trouble, illness, and nonattending member(s) can occur. While we are sympathetic to these situations, we are unable to waive our cancellation policy regardless of reason. Our office appreciates your understanding and cooperation.

Providing cancellations are made within the required time frame, all Prepayments are preserved, in full, in the form of a "Store Credit" to be applied to your next reservation.  While we do not offer refunds, you will not lose your prepayment. 

The only time full payment is required and Store Credit in ineligible, is in the event a cancellation is made the "Day Before" or the "Day Of" a reservation. 
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        American One Productions and Lackawanna Business Park appreciates everyone's effort to avoid littering.